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PURUHOOTHIKA SOFTCONDUCTOR SERVICES HEVS CORPORATION.
IMPLEMENTATION OF ALL DIGITAL ERP MODULES AND COMPLETE
AUTOMATION OF THE
ENTIRE CORPORATE WITH CYBER SECURITY.
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CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
CUSTOMER RELATIONSHIP MANAGEMENT(CRM) Simply is a Customer Touch Point.
A Customer Touch Point is any Occasion when a Customer Encounters the Brand and Product from Actual Experience
to Personal or
Mass Communications to Casual Observation. For a Hotel the Touch Points include Reservations,
Check - in and Checkout, Frequent- Stay
Programs, Room Services, Business Services, Exercise Facilities, Laundry
Services, Restaurants, and Bars. The Four Seasons Relies on
Personal Touches, Such as a Staff that always addresses
guests by Name, High - Powered Employees who Understand the Needs of
Sophisticated Business Travelers,
and at Least One Best-in Region Facility, such as a Premier Restaurant or Spa.
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